Support FAQs

Blu-ray™ FAQs

What is Blu-ray™?

Blu-ray™ is the one of the best ways to watch movies at home, providing the high picture quality with up to 6X the resolution of a standard DVD. Plus, Blu-ray can provide up to 7.1 channels of high definition surround sound. Blu-ray players are backward compatible and will play all of your current DVDs.

To learn more about Blu-ray™ features from Universal Pictures Home Entertainment, click HERE.

What is Blu-ray 3D™?

Now you can enjoy 3D movies in the comfort of your home. Only Blu-ray 3D™ offers the best 3D experience in full 1080p, giving you HD picture and theater quality sound!

To learn more about Blu-ray 3D™ from Universal Pictures Home Entertainment, click HERE.

What is BD-LIVE™?

Connecting your movie to the internet allows you to get enjoy even more content, the latest trailers, up-to-date movie news, and more through your internet-connected player.

What is Digital Copy and how do I get one?

A Digital Copy is a digital version of the full-length movie that you get when you own specially-marked Blu-ray™/DVD discs bearing the “Digital HD” logo. Owning the digital version of the movie extends your enjoyment because it enables you to download or stream your movie to a computer, mobile device, internet-connected TV, Blu-ray™ player, or set-top box.

Your Digital Copy can be available via redemption on this website. Please see the insert in your packaging for redemption instructions.

What is Digital HD with UltraViolet™ and how do I participate?

Digital HD with UltraViolet™ is an all-new way to collect, access, and enjoy your movies and TV shows in the cloud. The cloud stores the content that you own in an online library, allowing you to instantly stream and download to tablets, smartphones, computers, and TVs. So now, you have the freedom to enjoy your entertainment anytime, anywhere!

Just look for the UltraViolet™ logo whenever you buy movies and TV shows on specially marked packages. Then, follow the instructions included with the product to set up your free UltraViolet™ account.

To learn more about UltraViolet™ click HERE.